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‎05-04-2023 05:07 AM

HP Recommended
Product: M551dn LaserJet Enterprise 500 color

M551dn LaserJet Enterprise 500 color.

 

Does anyone know if there is a way to clean out the hopper at the end of the transfer belt, without having to remove it from the end of the belt?

 

I have removed one before but couldn't work out how to get it back together again when all the gears fell out

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-09-2023 01:17 AM

HP Recommended

You can try holding the shutter on the bin open and gently tap while holding the be!t with the shutter side down. This will remove most of the waste but if the cleaning blade is damaged it might not improve your print quality that much.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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4 REPLIES 4

‎05-04-2023 11:51 AM

HP Recommended

Nope, if you want to clean it good disassembly is needed.




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‎05-09-2023 01:17 AM

HP Recommended

You can try holding the shutter on the bin open and gently tap while holding the be!t with the shutter side down. This will remove most of the waste but if the cleaning blade is damaged it might not improve your print quality that much.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-11-2023 04:38 AM

HP Recommended

Oh well, I guess it's in line for a new transfer belt then.

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‎05-11-2023 04:40 AM

HP Recommended

Yeah I've got what seem'd a good amount out a few months ago. It never stopped though and even though I removed some it was like a new ending supply of powder.

 

Now it's leaving marks again so looks like I will have to get a new transfer belt system.

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