Issue with replacing print head

[Thunderwing]

Replacing color ink head but carriage will not center upon opening exterior door

[Rita_R2]

Hi, @Thunderwing, Welcome to the HP Support.

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

Here is the link which will help to resolve the issue: 

How to Replace the Printhead | HP Printers | HP

Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support 

[Thunderwing]

I had already informed you as follows

"Replacing color ink head but carriage will not center upon opening exterior door"

I cannot access the printheads as carriage is parked (does not center). Please carefully read all information supplied.  I need your advice as to how to proceed.

[Thunderwing]

I had already informed you as follows

"Replacing color ink head but carriage will not center upon opening exterior door"

I cannot access the printheads as carriage is parked (does not center). Please carefully read all information supplied.  I need your advice as to how to proceed.