-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Jet printer 8025

Create an account on the HP Community to personalize your profile and ask a question
08-17-2021 11:54 AM
It’s not printing black and the spacing increased on its own. 1 page on the print preview looks fine but prints out in 2 pages.
08-25-2021 07:00 AM
Hi @GMDL16,
I'd like to help!
To assist better-
1) Does the copy print out the same way?
2) What's the application you are trying to print from? Have you tried printing from a different application or device?
While you respond to that, let's print a Print Quality Diagnostic page -
-
On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon
. -
Swipe up on the display, touch Reports, and then touch Print Quality Report.
Post the Print Quality Diagnostic page here so we can help you further.
You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer - Print Quality Issues
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!