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‎09-17-2024 11:23 AM

HP Recommended
Operating System: macOS 10.13 High Sierra

Just installed my new HP DeskJet 2800e and it will not print in color

Category:
2 people had the same question
1 REPLY 1

‎09-18-2024 02:35 PM

HP Recommended

Hi @Archtopbrownie 

 

Welcome to the HP support community.

I understand that you are facing an issue with your printer, I am glad to assist you today.

 

I understand the printer is not printing in color. Let's try some steps to help you.

 

 First, check if your drivers working fine: Software and Driver Downloads

 

 Make sure you have tried the steps mentioned in this document - Black Ink Not Printing and Other Print Quality Issues

 

 Clean the color ink cartridge up to 2 times and print a test page to check the result.

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj

Raj2111
I am an HP Employee

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