• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 6230 ePrinter
Microsoft Windows 10 (64-bit)

I'm having problems printing my HP 6230 again, the black printer cartridge doesn't print... I've already tried everything, printer cleaning, printhead alignment, etc. I like to remember that the last time a certain key combination for "intensive cleaning" helped the cleaning channels are vented - does anyone know this key combination for the internal service function?

1 REPLY 1
HP Recommended

@Huwi

 

Welcome to the HP support community.

 

I understand that the black ink cartridge is not printing, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And of the issue still persists, this could be a hardware issue and this might require one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.