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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: LJ Pro MFP M281fdw pints bad

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06-18-2022 10:43 AM - edited 06-18-2022 11:02 AM
hello,
i am having issues with my LJ Pro MFP M281fdw.
It prints on an A4 paper only the left side of the apge, the right side goes blurry.
I used the printers cleaningtool, calibrated it(although nothing seem to happen, but i heard the printer doing stuff), all the inkt is 70% full, no updates and still i cannot print.
Anyone who can help me with this? Problem happens when printing from android and Windows, also when making a copy i get bad qauality of the colors, and yes, am using official hp inkt(70% full) and NO, i cannot buy new cartridges. And my printer is one year out of warrenty, so i cannot call HP.
Thank you.
06-21-2022 11:22 AM
@butch2021, Welcome to the HP Support Community! I’m here to help.
I understand the print quality is not good. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.
Kindly perform the steps mentioned in this document - Fixing Poor Print Quality
If the issue persists even after replacing the ink toner, I'm afraid the printer has gone bad.
If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
KUMAR0307
I am an HP Employee
07-05-2022 07:57 AM
Thank you for posting back.
Could you please share the picture of the error message?
Keep me posted!
ECHO_LAKE
I am an HP Employee
07-12-2022 10:30 AM
Thank you for posting back.
Kindly perform the steps mentioned in this document - Fixing Poor Print Quality By the end of the article you will be able to isolate the issue.
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
07-18-2022 07:21 AM
Thank you for posting back.
As we have tried all the troubleshooting steps from our end, think this issue needs some additional technical assistance that can be better provided through one-on-one interaction with our HP Support team.
I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
ECHO_LAKE
I am an HP Employee