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Locked

‎04-05-2023 12:40 PM

HP Recommended
Product: HP LaserJet Pro MFP M130nw
Operating System: Microsoft Windows 11

I have a Laserjet Pro MFP M130nw. I have the low toner warning threshold set to 10%. With at least the last two cartridges, the toner has run out before the printer issues the low toner warning. By 'run out' I mean it has started to leave light areas in vertical strips down the paper. Until this happens, the printer functions perfectly.

 

I have tried removing the cartridge and gently shaking it, and also running the cleaning program from the control panel, but these have not improved the printout.

 

I can't find anything in the handbook or the online support about this. Any suggestions welcome!

 

Chris B

Category:
1 REPLY 1

‎04-05-2023 01:29 PM

HP Recommended

Hello @cbeeson ,
Welcome to the HP Support Community!

Andr1611_0-1680722717590.png

Check the toner level.

In your case, I would replace the toner cartridge.

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

 

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