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Microsoft Windows 11

I just replaced all four toner cartridges today. When I do a sample print things look good. All the colors are vibrant and no spots on the pages like was happening before the replacements. The issue is when I print any document in color the reds are all off and look brown. It’s so frustrating! The image  below looks brown/orange but is supposed to be bright red at the top and light pink in the table cells. The second pic is showing you that all colors look good when printing a sample page. Any ideas on what’s going on?

IMG_3440.jpeg

IMG_3441.jpeg

1 REPLY 1
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Hi @KatBunting 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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