LaserJet Pro m254 color streaks on prints

[Kate_R]

Recently started getting these messy prints. One minute printing perfectly, the next there are streaks all over. I've tried running a cleaning page, color calibration, turning it off and on, checking for defects on all cartridges, replaced one of the cartridges. Sometimes it gets better and then reverts back to streaks. I can't pinpoint what exactly makes it better. At wit's end at this point. Any help would be appreciated

[Andr-1611]

Hello @Kate_R,
Welcome to the HP Support Community!

Print the Supplies Status Page.

upload here, click on the icon "Insert photos", "Set format = Large", original size at least 200 KB.

Kind Regards
Andr-1611

[Kate_R]

After having the printer off overnight, it managed to print this and one more print, and then all the streaks came back. I did see a black speck on the yellow drum, which probably accounts for the yellow spot. I'm not using HP cartridges currently. But these have been fine until now. 

[Andr-1611]

Only download: HP Color LaserJet Pro M254dw Printer Firmware Update Utility 

Adopt this solution.

Hope this helps! Keep me posted.
Andr-1611

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