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‎05-18-2025 10:05 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi 

I have a HP laserjet 100 color MFP M175nw printer and I mistakenly put a cyan toner in the black port and I am getting a 54.2 error code.  I am trying to rotate the cartriges so I can put black back in an replace cyan, but it is not doing anything. 

 

Help 

 

Bryce

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-19-2025 11:56 AM

HP Recommended

You can rotate and remove the toners manually when the printer is OFF, after they are out, turn the printer ON, and install back one by one.

https://www.youtube.com/watch?v=mDZUtnmYFTM 

 




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2 REPLIES 2

‎05-19-2025 11:56 AM

HP Recommended

You can rotate and remove the toners manually when the printer is OFF, after they are out, turn the printer ON, and install back one by one.

https://www.youtube.com/watch?v=mDZUtnmYFTM 

 




My profile on LinkedIn

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‎05-19-2025 05:13 PM

HP Recommended

Thank you so much Valsimot, you are awesome 🙂

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