Laserjet 1020 plus Printer keeps pulling paper

[Nikhil2507]

Hi, 

Recently while printing, the printer was out of paper and when I placed paper in it, it just kept pulling paper and pushed out blank paper. Now every time I start the printer, it keeps pulling in paper (nothing printed on it) and stops after 2-3 pages with paper jam. The same error is not shown on the computer. So every time I try to print, it pulls paper and gets jammed after a few pages (without printing anything). It has become a useless junk. Can someone please help! 

[east2100 · Accepted solution]

It can two different issues.

One is that there's a broken print job stuck in printer queue needed to be cleaned and deleted.

Once it's deleted it should be fine.

If you power on HP 1020 plus without usb cable plugged in and it acts the same then you have sticky solenoid problem.

The solenoid seats at bottom right side of the printer when seeing it from right side. Take right cover off (one screw at back) then you can see it.

You can find many of them from YouTube and search " HP 1020 jam" then you'll learn how to deal with it.

[Nikhil2507]

Thank you so much for the solution you offered East2100. I already had tried to check for the printing queue before I presented my question but I hope it would be helpful for someone who has the problem because of that. 

The solenoid keeps sticking again and again for now. I wonder why, but it gets solved once I disconnect and reconnect the connection on the right side of the printer after opening it up as you suggested. 

Again thank you very much for the solution as currently due to the pandemic it is very important for me to get prints at home, whenever needed. If you can add anything further to the solution you have given with my feedback it will be appreciated.

[east2100]

Just use a piece of paper which folded into V-shape and put it in between the two metals of solenoid to keep it from sticky again. It's easy and effective.