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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Laserjet P2015d
macOS 10.15 Catalina

My printer works great but the print density is set at "3" so the printing is very light. I can only connect it by USB. H-P doesn't seem to have any drivers that will work with my new iMac and this old but great printer. Can the print density be reset on the printer itself? Economode has been deselected. I do have an older iMac running Mountain Lion and I am considering trying it on that but I don't think Mountain Lion will connect to H-P. Thanks in advance!!

 

Mike

1 REPLY 1
HP Recommended

Are the built-in reports and demo pages light as well? If so this is likely a toner cartridge issue and not a hardware failure or driver issue.

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