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Laser they pro m426fdn

I’ve tried two new toner cartridges neither will print anything at all. It’s constant blank pages. If I install the old one that’s low it prints but is faint. Please help

1 REPLY 1
HP Recommended

Are the new toners HP branded or 3rd party? Common issue we see is that the drive shaft on the right side of the cartridge is either defective or not installed properly. Compare the old cartridge that works to ones that do not.

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