Life of Ink Cartridges

[raield]

Question, what is the lifespan of BRAND NEW INK CARTRIDGES fresh out of the box?

i bought 2 brand new full price cartridges on the 1st of december, i have printed maybe 50/60 pages and they are now EMPTY!!! colour has hardly been used so that should be full and as for the black 50-60 pages is pathetic, surely they should last a hell of a lot longer.

im quite disgusted at how short of a life span they have considering how much they are and what they are supposed to do. how do i speak to an ACTUAL PERSON in customer support to get an answer on this and to register the complaint?

Thank you.

[TEJ1602]

@raield, Welcome to HP Support Community!

Do the cartridges show low ink in the ink level monitor, or are they actually running out of ink as evidenced by deteriorating print quality?

There are a few things to prevent excess ink usage:

• The printer should always be plugged into a live outlet.  If you use an external switch such as an outlet switch then more ink will be used at each startup.
• Do not run cleaning cycles from the computer's toolbox or the printer's front panel.  These are rarely needed (perhaps once for each half dozen cartridges) and will use ink.
• Printing in Draft mode may have acceptable quality while providing about 2x the pages of Normal or Best modes.  

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!