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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Lost set up cartridges for hp photosmart 6520

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09-17-2023 06:28 PM
Hi @neffer226,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand that you want to bypass the ink cartridge setup error on your HP Photosmart 6520 printer after losing your setup cartridges. HP printers are designed to require setup cartridges for the initial installation and setup process. However, once the printer is set up, you should be able to use regular ink cartridges without any issues. If you've already set up the printer in the past and are now facing this error, here are some steps you can try:
Power Cycle the Printer:
- Turn off the printer and unplug it from the power source.
- Wait for a few minutes and then plug it back in and turn it on.
- Check if the error message has disappeared.
Check Ink Cartridges:
- Make sure that you have properly installed compatible ink cartridges into the printer. Ensure they are securely in place.
Clean Cartridge Contacts:
- Sometimes, dirty or dusty cartridge contacts can cause issues. Remove the cartridges and gently clean the contacts with a lint-free cloth.
Reset the Printer:
- To perform a factory reset, refer to the printer's user manual for instructions. This can often clear any error messages.
Update Firmware:
- Check if there is a firmware update available for your printer on the HP website. Sometimes, firmware updates can resolve compatibility issues.
It's important to note that bypassing the setup cartridge requirement may not be possible, as it is a security measure implemented by HP to ensure the proper functioning of the printer.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator