Low capacity of HP 107A toner

[MichaelCKS]

I have only printed 551 pages using the HP 107A toner and now the printout is hardly readable. Not sure why as the cartridge still has 20 % toner remaining. I am a "light" user of the HP135w printer.

Could it be I am not getting an original toner from HP. I bought the toner online from HP.

[Raj_05]

Hi @MichaelCKS,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you've only printed 551 pages and the print quality is already deteriorating, it's indeed unusual, especially considering there's still 20% toner remaining. Here are a few possibilities.

• Low-Quality Toner: While you purchased the toner online from HP, there's still a possibility that it might not be genuine or of good quality. Counterfeit or low-quality toner cartridges can lead to poor print quality and can even damage your printer in some cases.
• Printer Maintenance: Check if your printer requires any maintenance such as cleaning the print head or performing a calibration. Sometimes, accumulated dust or debris can affect print quality.
• Settings or Configuration: Ensure that your printer settings are optimized for the best print quality. Sometimes, default settings may not provide the best results.
• Printer Compatibility: While the HP 107A toner is designed for your printer model (HP 135w), it's still worth double-checking compatibility to ensure there's no mismatch causing issues.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support