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‎03-22-2023 04:38 PM

HP Recommended
Product: HP LaserJet Pro MFP M29w Printer

Replaced toner cartridge with new HP cartridge but printer still thinks the ink is low and the toner needs replacing.

Tried all the suggested solutions but still get low toner message.

Category:
1 REPLY 1

‎03-25-2023 05:29 AM

HP Recommended

Hi @MariaL168,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If you have performed all the steps from this document and still having issues with the new cartridge as well, we need to get the printer checked. 

 

Update the firmware by selecting the current OS you are using: Click here

 

You may also refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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