M110e laser printer - increase toner density to solve printing too light is not available

[misch_1995]

Hi I have a printer HP LaserJet M109-M112 (also comes up as M110e)

I have a problem when it comes to configuring my printer to adjust the density as I want to print a slightly light grey colour as well.

But I couldn't find any option to increase the toner density nor make it darker and it is causing trouble printing my documents

So far I checked all the 

- Printer option (window control)

- HP smart app options

- driver & Printer documents from HP

Still could not find anything. could anyone be able to help me out? 

[Anand_Andy]

Hi @misch_1995,

Welcome to the HP Support Community

 I'd like to help!

Let's print a Print Quality Diagnostic page -Post the Print Quality Diagnostic page here so we can help you further. 

You may also refer to this document with steps to fix " Print Quality Issues" issue applicable for your printer -  Print Quality Issues

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

If the issue persists, please follow the steps mentioned in this document from solution five: Fixing Poor Print Quality

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping!

[misch_1995]

Hello and Sorry for the late reply.

So far as of now, I have tried all of the suggestions you have mentioned as well as raising the toner density (darkness option) up.

However, it was still giving me a poor quality issue when printing out the light lines and grey boxes.

I understand that laser printers print the grey shades differently from inkjet, but the print outcome is inconsistent - sometimes it prints out okay, but most of the time, it will either entirely not print at all or print parts of the lines.

Both the toner cartridge and printer are new and authentic HP ones 😞

[Anand_Andy · Accepted solution]

@misch_1995,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!