-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- M110w - won't print

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
1 REPLY 1
06-09-2025 01:01 PM
Hi @Lorjie
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
It sounds like your HP LaserJet M110w is powered on but refusing to print. Here are some steps to troubleshoot:
1. Check Printer Status
- Open Control Panel > Devices and Printers.
- Right-click your printer and select See what’s printing.
- Click Printer in the top menu and ensure Use Printer Offline is unchecked.
2. Restart Everything
- Turn off your printer, router, and computer.
- Wait 60 seconds, then turn them back on in this order:
- Router – Let it fully connect.
- Printer – Power it on and check the Wi-Fi light.
- Computer – Restart and try printing again.
3. Reset the Printer
- Press and hold the Wireless and Cancel buttons for 5 seconds.
- The printer will reset its network settings.
- Try reconnecting it to Wi-Fi and printing again.
4. Update Printer Firmware
- Outdated firmware can cause printing issues.
- Check for updates via the HP Smart app or HP’s support page here.
Try these steps and let me know if the issue persists!
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
I am an HP Employee.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.