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HP Recommended
HP LaserJet M110w Printer
Microsoft Windows 11

My printer shows it's on, but it's not printing.

1 REPLY 1
HP Recommended

Hi @Lorjie 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It sounds like your HP LaserJet M110w is powered on but refusing to print. Here are some steps to troubleshoot:

 

1. Check Printer Status

  • Open Control Panel > Devices and Printers.
  • Right-click your printer and select See what’s printing.
  • Click Printer in the top menu and ensure Use Printer Offline is unchecked.

 

2. Restart Everything

  • Turn off your printer, router, and computer.
  • Wait 60 seconds, then turn them back on in this order:
    1. Router – Let it fully connect.
    2. Printer – Power it on and check the Wi-Fi light.
    3. Computer – Restart and try printing again.

 

3. Reset the Printer

  • Press and hold the Wireless and Cancel buttons for 5 seconds.
  • The printer will reset its network settings.
  • Try reconnecting it to Wi-Fi and printing again.

 

4. Update Printer Firmware

  • Outdated firmware can cause printing issues.
  • Check for updates via the HP Smart app or HP’s support page here.

 

Try these steps and let me know if the issue persists!

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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