M252dw Very dark

[TPD1]

I’m  using HP cartridges, HP envy desktop, HP M252dw laser jet printer. Why are my printout so dark? Have updated to latest driver/firmware 

[Jay_G24]

Hi @TPD1,

I'd like to help!

To better assist you - 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or devices? 

Try the below suggestions-

Sometimes the print settings can affect the print quality.

Follow these steps to check the print settings:

Change the print quality to draft and check if that helps

1. In the software application you are trying to print from, click File, and then click Print.

   The Print window opens.

2. Open the Properties dialog box.

   Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.

3. Depending on your print job, you might consider modifying the following settings:

   • Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.

   • Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease the print quality. These options typically include Best, Normal, and Draft modes.

   • Paper Size: If you are printing on a different size of paper than you normally print on, select the correct paper size.

   • Black and White: If you want to print in black and white only, select the grayscale option.

4. After selecting the print settings, click OK to apply the settings, and then click Print.

You may also try the steps in the document -Fixing Poor Print Quality 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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