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m477fdw

Printer M477fdw had initially smudges on the left side. Besides that print output was perfect with Non-HP cartridges.

Replaced fuser roller and film. No more smudges but every time the printer is turned on, the print quality is poor. It takes multiple printouts and/or cleaning pages for the quality to become perfect. See the picture. Any recommendations would be appreciated.

IMG_20250513_123200813.jpg

 

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