• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-21-2022 09:25 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw
Operating System: Microsoft Windows 10 (64-bit)

All of the sudden my printer has started printing black lines.  I feel like one of the rollers might be dirty.  It only started it after I printed labels.  I can't be sending my customers invoices with a black line down the middle.  Help!  Support told me I would need to take the printer to a service center 2 states over.  So sure let me take days to get my printer fixed

 

.CCI_000007.jpg

Category:
3 REPLIES 3

‎07-22-2022 09:49 AM

HP Recommended

Are all colours affected with this defect or only black?  If only black remove the cartridge and check you might have the label peeled off and stuck on a toner drum.




My profile on LinkedIn

Was this reply helpful? Yes No

‎07-25-2022 07:38 AM

HP Recommended

It happens with all colors.  I was trying to print flyers with colors and its doing the same thing.  

Was this reply helpful? Yes No

‎07-25-2022 07:54 AM

HP Recommended

It could be a damaged belt, something on it, or a damaged fuser.




My profile on LinkedIn

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.