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‎01-09-2024 06:23 AM

HP Recommended
Product: HP Color Laser Jet Pro MFP M479fdw
Operating System: Microsoft Windows 11

When printing on the M479, all images are (ugly) blurry with pixels (grey areas) around the lines/image. Even with other documents and images from websites, (jpg) images are blurry. It is very frustrating as I have spent hours trying to find a solution.

When I copy (via folder on the flatbed) a similar image from paper it is 100% sharp. A printout on another printer is also 100% good quality.

I have also tried installing a new driver, as well as a postscript driver. Furthermore, I performed a firmware update, nothing helped. Only images give poor quality. Texts, tables with coloured areas etc print are very sharp. So it can't be drum/toner related in my opinion. Must be something with the imaging unit or drivers.

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1 person had the same question
1 REPLY 1

‎01-09-2024 01:13 PM

HP Recommended

From the printer reports menu print demo page and supplies status pages, scan and post them here to see how it looks.




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