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HP Color LaserJet Pro MFP M283fdw

I changed the yellow toner cartridge, then went to print. The paper background was yellow. I went to check the cartridge and the drawer only opened half way, and won't close. The tray is stuck half open. I saw in other messages that there was a drawer lock that could have come loose, but I don't see anything like that. Do you have any suggestions, or maybe a picture of what this drawer lock looks like? Any help would be appreciated.

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