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‎03-26-2020 04:53 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

MI IMPRESORA HP DESKJET INK ADVANTAGE 2675 NO IMPRIME EL COLOR MAGENTA, YA LIMPIE LOS CABEZALES AL SEGUNDO NIVEL, EL CARTUCHO ES NUEVO LA IMPRESORA TAMBIEN ES CASI NUEVA Y YA SE ACTUALIZÓ EL FIRMAWARE, AUN ASÍ NO IMPRIME EL COLOR MAGENTA, LO RARO ES QUE EL CARTUCHO ANTERIOR QUE SE ACABÓ Y QUE CAMBIE,  NO IMPRIMÍA EL COLOR CIAN, PERO SÍ EL MAGENTA HASTA LA ULTIMA IMPRESIÓN. ES DECIR EL ANTIGUO A LO ULTIMO NO IMPRIMIA EL CIAN, Y ESTE NUEVO CON TODAS LAS COSAS QUE HIZE NO IMPRIME EL MAGENTA, EL CARTUCHO ES HP 664.  

1 REPLY 1

‎03-28-2020 05:22 PM

HP Recommended


Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.

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Thank you for your understanding

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