MY PRINTER SMELL BURN

[lfwong]

HI, WHEN I PRINT CAN SMELL THE BURNING SMELL. WHEN OFF PRINTER SMELL IS GONE.

WHAT HAPPEN TO MY PRINTER?

CAN'T GET ANYONE TO TALK TO AT HP, SO FRUSTRATED.ANY HP PEOPLE CAN HELP?

[Raj_05]

Hi @lfwong,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The burning smell could be caused by a variety of factors, including a damaged or overheated printer component, a malfunctioning power supply, or a mechanical failure.

Here are a few steps you can take to troubleshoot the issue.

• Turn off and unplug the printer immediately to prevent any potential fire hazard.
• Allow the printer to cool down for at least 30 minutes.
• Check the printer for any visible signs of damage, such as melted plastic or burnt components.
• Remove any paper or other debris from the printer's internal components, including the paper tray and ink cartridges.
• If you can identify the source of the burning smell, disconnect the affected component, such as the power supply,

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support