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HP ENVY Photo 6234 All-in-One Printer
Microsoft Windows 10 (64-bit)

Magenta colour is streaky and very poor print quality, I have completed all cleaning and aligning processes,

 Very poor print quality only on this colour everything else seem to be working fine.

1 REPLY 1
HP Recommended

Hi @wilsongary11,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand the magenta color is streaky and has poor print quality despite completing all cleaning and alignment processes, 

 

here are a few additional steps you can try to resolve the issue:

 

Check Ink Levels: Ensure that the magenta ink cartridge is not low or empty. Replace it if necessary.

Clean the Printhead Manually: Sometimes, automated cleaning processes are not enough. You can manually clean the printhead:

  • Turn off the printer and unplug it.
  • Remove the magenta cartridge.
  • Use a lint-free cloth slightly dampened with distilled water to gently clean the printhead contacts.
  • Allow the contacts to dry completely before reinserting the cartridge and plugging in the printer.

Perform a Second or Third Cleaning Cycle: Sometimes, one cleaning cycle is not enough. Perform the cleaning cycle multiple times to see if the print quality improves.

Check for Firmware Updates: Ensure your printer has the latest firmware updates installed. Sometimes, firmware updates can resolve print quality issues.  Update the firmware on an HP printer

Run a Print Quality Diagnostic Report:

  • Go to the printer's control panel.
  • Select "Setup" > "Reports" > "Print Quality Report".
  • Review the report for any obvious issues with the magenta color.

Check the Paper: Ensure you are using the correct type of paper for your print job. Some papers may cause ink to streak or not absorb correctly.

Use the Printer Utility Tool: Use the HP Printer Assistant or HP Smart app on your computer to run diagnostic tools specific to your printer model.

Replace the Magenta Cartridge: If none of the above steps work, the magenta cartridge itself may be defective. Try replacing it with a new, genuine HP cartridge.

 

Refer to this document: HP ENVY Photo 6234 All-in-One Printer User manual 

HP ENVY Photo 6200 printers - Color or black ink not printing, other print quality issues

I hope this helps. 

`

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.