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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I have a message on my printer stating

This printer is not designed to use continous ink systems remove continous ink systems

1 REPLY 1
HP Recommended

@Firefox46, Thanks for reaching out to the HP Support Community! 🎉

 

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

 

Clean the cartridge contacts

  • Turn the printer on.
  • Open the door to access to the cartridges.
  • Wait until the carriage stops moving before you continue.
  • Push in on the front of the cartridge indicated in the error message, and then remove it.

Animation of replacing the cartridges

  • Wipe the electrical contact on the cartridge with a lint-free cloth.

  • Insert the cartridge into its color-coded slot until it snaps into place.

  • Repeat these steps for any other cartridges indicated in the error message.
  • Close the cartridge access door.

Also, refer to these documents: 

HP ink cartridge issues including, incompatible, missing and not recognized errors | HP® Support

HP Printers - 'Incompatible Cartridges. This Printer is Not Designed to Use Continuous Ink Systems' ...

 

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

 

Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

 

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

 

Cheers,

Garp_Senchau
I am an HP Employee

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