• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 10 (64-bit)

 Mi impresora MFP 135w dejo de reconocer cartuchos originales HP, he probado con varios y arroja el mismo error " carticho no original". Actualice el firmware y sigue el mismo error .Alguien ha tenido ese problema? . Como solucionarlo??. Gracias

3 REPLIES 3
HP Recommended

Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Community in Spanish (www.hp.es/comunidad), and post your question there so you can get support in Spanish.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
HP Recommended

My MFP 135w printer, is not currently recognized any original HP toner cartridge, I tried with 3 different original  105A cartridge and make the same error message "invalid toner cartridge". When I use the HP print doctor report: C2-1510 state code. Would you help me please. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.