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‎01-02-2026 10:52 AM

HP Recommended

Hello! 

 

I obtained an HP Envy Pro 6455 printer awhile ago but never set it up. I tried setting it up today, but it's missing the set up cartridges and can't continue with set up. Please help, I really need to use this printer.

 

Thank you!

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1 REPLY 1

‎01-05-2026 03:45 AM

HP Recommended

Hi @Eccccccc 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

My sincere apologies for the inconvenience caused to you. We'd hate for you to be stuck in a situation like this. Because you matter to us.

 

Let me  assist you with the steps to override the use setup cartridge error.

 

These steps are specific to the printer and I am afraid trying on a different printer might brick it.

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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