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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Missing color setup cartridge for desk jet 3755

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08-09-2024 10:39 AM
I purchased from Micro center some time ago a desk jet 3755. It was a open box. I did not use it right away due to using another printer. Now I need to use it, got it out and started to set it up. It has the new black setup cartridge, but missing the color. Is there anyway I can use this printer at all without that cartridge? From what I have read It says no without setting up the printer first with the setup cartridges. I do not want to wast money buying a color cartridge and having it not work. So is it just a paper weight or is there a way I can purchase the missing cartridge and get it to work? or should I not just wast my time.
Thank you for any help in this matter.
08-12-2024 09:19 AM
Hi @suntory,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with setting up your printer as the setup ink cartridge is missing.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee