Missing setup cartridges

[adzbankz]

I have an ENVY Inspire 7220e and have lost the SETUP cartridges. The printer is showing “Use SETUP cartridges”. I have tried Restore Settings but there is no OOBE Reset option. Please provide the 7220e-specific OOBE reset instructions.

[Deep_World]

Hi  @adzbankz 
 
Welcome to the HP Support Community!

Thank you for reaching out, and I understand how  it must feel to have your HP ENVY Inspire 7220e display the "Use SETUP cartridges" message when the original setup cartridges are no longer available.

For this printer model, the initial setup process requires the HP SETUP cartridges that were included in the box. If the printer has not completed its initial setup, standard replacement cartridges cannot be used until the setup process is successfully completed.
 

To proceed, you will need to install the standard cartridges, To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

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We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Regards,

Deep_World