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‎03-13-2025 11:26 AM

HP Recommended

New colour cartridge added to printer and yet it only prints in black

Category:
1 REPLY 1

‎03-19-2025 10:00 AM

HP Recommended

Hi @MAS2903 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

If your HP printer isn't printing in colour, it could be due to a settings issue, low ink levels, or clogged printheads.

 

Please share your printer model or product number for further assistance.

 

May I know if you are using the printer with a computer or a phone?

If using a computer, which operating system is installed on your computer? If using a phone, is it an iPhone or Android?

 

Are you getting any error messages?

 

The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

 

We're all ears! 

 

Regards, 

Hawks_Eye

I am an HP Employee.
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