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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Moved from UK to Australia local bought printer cartridge no...

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06-07-2024 07:23 PM
I have moved from UK to Australia and bought locally available cartridges of HP as per the printer specification and it is giving an error and not setting up saying cartridge is not compatible. What do I need to do to register printer in Australia so the locally bought cartridges work?
06-10-2024 02:36 PM
Hi @Ziaaussie,
Welcome to the HP Support Community
I'd like to help!
I understand you moved and the printer is not accepting the new region cartridges.
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.
To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.