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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Must buy HP Ink cartridge plan to get my printer to work??? ...

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01-04-2022 12:02 PM - last edited on 01-04-2022 01:37 PM by MarcusC
I need to have my printer print, but it says I MUST enroll in HP's instant ink plan to be able to do this!
Is there a way to get around this???? I was never told this when I bought the printer and was told I could cancel my enrollment in it only after I purchased the printer cartridge. The replacement cartridge I have WAS sent to me shortly after I got the printer, so it does fall under HP's requirements.
I am 70 years old...older than computers have been around , and this should be illegal!!! HELP PLEASE!!!
01-05-2022 05:13 AM
Hi @N_fox_L,
I'd like to help!
I understand the printer is requesting you to enroll in instant ink to enable printing.
Could you share an image of the cartridges you are using?
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
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Click the “Yes" on the bottom right to say “Thanks” for helping!
Have a great day!