• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP8020 series
Microsoft Windows 10 (64-bit)

I need to have my printer print, but it says I MUST enroll in HP's instant ink plan to be able to do this! 

Is there a way to get around this???? I was never told this when I bought the printer and was told I could cancel my enrollment in it only after I purchased the printer cartridge. The replacement cartridge I have WAS sent to me shortly after I got the printer, so it does fall under HP's requirements.

I am 70 years old...older than computers have been around , and this should be illegal!!!  HELP PLEASE!!!

1 REPLY 1
HP Recommended

Hi @N_fox_L,

 

I'd like to help!

 

I understand the printer is requesting you to enroll in instant ink to enable printing.

 

Could you share an image of the cartridges you are using?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.