My 4650 printer says my cartridge is not intended for this printer. But it is the correct cartidge.

[AJ-Tor]

I replaced my black ink cartidge with an HP  cartridge. I have a HP OfficeJet 4650.  I get the message TThe indicated cartridges are not intended for use in this printer. I have wiped the contacts and powered off and on. No change. How can I fix this.

[A_Gayathri]

Hi @AJ-Tor ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP OfficeJet 4650 All-in-One Printer displays the message "The indicated cartridges are not intended for use in this printer," it usually points to a compatibility or recognition issue with the ink cartridge. 

Here are some steps to troubleshoot and resolve the issue:

Verify Cartridge Compatibility:

• Ensure that the cartridge is the correct model for the HP OfficeJet 4650. The compatible cartridges are typically HP 63, HP 63XL, or HP 63XXL (black and tri-color).

Reinstall the Cartridge:

• Open the printer cover and remove the ink cartridge.
• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds, then plug it back in and turn it on.
• Reinstall the ink cartridge securely in its slot.

Clean the Cartridge and Printer Contacts:

• Power off the printer.
• Use a lint-free cloth or cotton swab lightly moistened with distilled water to gently clean the electrical contacts on the ink cartridge and inside the printer.
• Allow the contacts to dry completely before reinstalling the cartridge.

Update Printer Firmware: Update the firmware on an HP printer

• Sometimes, updating the printer’s firmware can resolve compatibility issues. Go to the HP Support website, download the latest firmware for your printer model, and follow the instructions to install it.

Perform a Hard Reset:

• Turn on the printer.
• While the printer is on, disconnect the power cord from the back of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer back on.

Check for Cartridge Authenticity:

• Ensure that the cartridge is a genuine HP product. Non-HP or refilled cartridges can sometimes cause recognition issues. Look for the holographic HP security seal to verify authenticity.

Try Another Cartridge:

• If possible, try using another new HP cartridge to determine if the issue is with the cartridge itself or the printer.

Reset the Printer:

• On the printer’s control panel, go to the Setup menu.
• Select Printer Maintenance.
• Choose Restore Defaults.

Refer to this document:  HP OfficeJet 4650 All-in-One Printer series User manual

HP printer ink cartridge issues including 'Incompatible', 'Missing', 'Failure' and enrollment errors

I hope this helps. 

Take care and have a good day.

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