My 8600 HP Office Jet won't print red (prints black) and most of the other colors are 'off'.

[Cg21950]

My printer will not print reds and some other colors (yellows, oranges, etc) are not printing correctly.  I've tried replacing cartridges (took out refilled and replaced with genuine HP), I've cleaned heads (multiple times), I've aligned heads (multiple times), I've unplugged (multiple times), I've done a factory reset and all to no avail.  The problem persists.  

[Kumar0307]

@Cg21950, Welcome to the HP Support Community!

I understand the print quality is not satisfactory. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

I'm afraid the issue is with the printhead of the printer as you have tried all the necessary steps. Please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

For more info on resolving print quality issues, refer to - Fixing Poor Print Quality

Keep me posted for any other assistance.

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