My HP 8035 printer is not printing blue.

[Bross0691]

My HP 8035 printer is not printing blue. I've replaced the cartridge and run the print head cleaning procedure several time.  In the test print all I get in the Blue area are a couple of small blue line where I should see a who blue square.

[Jay_G24]

Hi @Bross0691,

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

Please reach out to the HP Support in your region regarding the service options for your printer.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

Hope this helps!

And, Welcome to the HP Support Community. 

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