My HP DeskJet Plus 4122 will not print red colour

[TV_1965]

My HP Desk Jet Plus 4122 will not print the red colour?

I have changed 3 cartridges. All original HP products

Please help?

[Raj_05]

Hi @TV_1965,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet Plus 4122 printer is not printing the red color correctly, there could be several reasons for this issue. Here are some troubleshooting steps you can try to resolve the problem.

• Check ink levels: Make sure that the red ink cartridge has sufficient ink. Open the printer software on your computer and check the ink levels. If the ink level is low or empty, replace the ink cartridge with a new one.
• Clean printhead: The printhead may be clogged, which can affect the color output. Most printers have a built-in utility for cleaning the printhead. Refer to your printer's user manual or visit the HP support website for instructions on how to perform a printhead cleaning.
• Print quality settings: Check the print quality settings in the printer software. Make sure that the color settings are properly configured and that the print quality is set to a high enough level for accurate color reproduction.
• Calibrate color settings: Some printers offer color calibration options that can help improve color accuracy. Look for a color calibration utility in the printer software or consult the user manual for instructions on how to perform a color calibration.
• Replace or reseat the ink cartridge: If the ink cartridge is old or not properly seated in the printer, it can cause color printing issues. Try removing the red ink cartridge, ensuring it is properly inserted, and then reinstalling it. If the cartridge is old or expired, consider replacing it with a new one.
• Update printer driver: Ensure that you have the latest printer driver installed on your computer. Outdated drivers can sometimes cause printing problems. Visit the HP support website and download the latest driver for your printer model.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support