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‎02-26-2024 10:45 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My HP Photosmart C4280 printer is  not printing properly.  The print is faded.  Ink levels are good.  Test page is perfect, both colour and black & white.  I have realigned the cartridges. Checked print properties and ticked black and white.  I'm totally at a loss as to how to fix this.

Category:
4 REPLIES 4

‎02-26-2024 11:39 AM

HP Recommended

Hi @Zanzari,

Please print and evaluate a self-test as shown below:

https://support.hp.com/us-en/document/c01604123

 

In compare to the example shown on the video in the page, can you see any text printed clearly,a s well as the Magenta, Cyan and Yellow?

ShlomiL_0-1708972573099.png

If the answer to the question above is yes, please clarify what operating system you use on your computer.

 

Shlomi



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1 person found this reply helpful
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‎02-26-2024 12:33 PM

HP Recommended

Hi ShlomiL

Thank you for your reply. I did the test page but the print is still faded. 

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‎02-26-2024 12:35 PM

HP Recommended

My operating system is windows 10.

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‎02-29-2024 01:44 AM

HP Recommended

Hi ShomiL

Thank you for your message. I have printed off a test page in the way you showed me but it's faded and streaky. I'm at a loss. Yet recently it printed a document perfectly in blsck & white and colour.

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