My HP Printer 8028 all of the sudden refuses to print blue ink or tones of green, blue, purple, etc.

[Turbominx]

My HP Officejet Pro 8028 all of a sudden refuses to print cyan ink or any tones of green, blue, purple, etc.
I have uninstalled and reinstalled the printer and the drivers.
I have put in a new cartridge.  
I have run alignment and cleaning.
I have cleaned the printer using the instructions.  Nothing helps.
Wasted 7 hours with tech support.  
They asked me to uninstall, reinstall, unplug, re-plug, semi-reset, reset to full factory settings, etc...none of which addresses the issue that Cyan is not working.  To add insult to injury, I receive an email stating that I had used store-bought ink and that might be the issue.  Why on Earth would I use store-bought ink when I have been paying for HP instant ink since 2020?  This was ink shipped to me by HP instant ink.

[sandytechy20]

@Turbominx

Welcome to the HP support community.

I understand that you are getting print quality issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this might require one on one interaction to fix the issue, 

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers