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- My HP color Laser Jet Pro MFP M281fdw is not recognizing HP ...

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01-01-2023
02:39 PM
- last edited on
01-03-2023
04:09 AM
by
JessikaV
My HP color Laser Jet Pro MFP M281fdw is not recognizing HP Toner cartridges and will not print. Actually it no longer recognized any type of toner cartridges.
01-04-2023 12:12 PM
@jmtboca
Welcome to the HP support community.
I understand that your printer is not recognizing the toner cartridges, I am glad to assist you.
Clean the electric contacts on the toner cartridge
- The toner cartridge might have a faulty connection to the printer. Use a lint-free cloth to clean the toner cartridge contact (E-label).
- Open the toner cartridge access door.
- Remove the toner cartridge from its slot.
- Use a lint-free cloth to wipe the toner cartridge contact (E-label) on the top left of the toner cartridge.
- NOTE: Coffee filters work well.
- Figure : E-label on a toner cartridge
- Insert the toner cartridge into its slot, and then close the toner cartridge access door.
Refer to this HP document for further assistance:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee