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HP Color LaserJet Pro MFP M281fdw

My HP color Laser Jet Pro MFP M281fdw is not recognizing HP Toner cartridges and will not print.  Actually it no longer recognized any type of toner cartridges.

1 REPLY 1
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@jmtboca

 

Welcome to the HP support community.

 

I understand that your printer is not recognizing the toner cartridges, I am glad to assist you.

Clean the electric contacts on the toner cartridge

  • The toner cartridge might have a faulty connection to the printer. Use a lint-free cloth to clean the toner cartridge contact (E-label).
  • Open the toner cartridge access door.
  • Remove the toner cartridge from its slot.
  • Use a lint-free cloth to wipe the toner cartridge contact (E-label) on the top left of the toner cartridge.
  • NOTE: Coffee filters work well.
  • Figure : E-label on a toner cartridge
  • Toner cartridge contact (E-label)
  • Insert the toner cartridge into its slot, and then close the toner cartridge access door.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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