My HP envy 4510 series (4512) stopped printing in color

[calico7691]

My HP envy 4510 series (4512) printer stopped printing in color.

[Kuroi_Kenshi]

Hi @calico7691,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

Try the following trouble shooting steps:

Check Ink Levels

• Open HP Smart App or Printer Software on your PC.
• Check if the color ink cartridge is low or empty.
• If low, replace the cartridge with a new one.

Clean the Printhead

• On Printer Control Panel:
  1. Go to Setup > Tools > Clean Printhead.
  2. Follow on-screen instructions and print a test page.

Check Print Settings

Windows:

1. Press Ctrl + P and open Print Properties.
2. Ensure "Print in Grayscale" is OFF.
3. Set Color Printing Mode to "Color" instead of "Black & White."

Mac:

1. Go to System Preferences > Printers & Scanners.
2. Select your printer and check color settings.

Align & Reset Printer

• On the printer, go to Setup > Tools > Align Printer.
• Turn off the printer, unplug it for 1-2 minutes, then turn it back on.

Manually Clean Cartridge Contacts

• Remove the color cartridge and wipe the copper contacts with a dry lint-free cloth.
• Reinsert the cartridge and try printing again.

Update Printer Firmware & Drivers

• Visit HP Support and update your printer drivers.

 Let me know if you need more help! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,