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Locked

‎01-19-2022 08:53 PM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer
Operating System: Microsoft Windows 11

The black ink cartridge ran out for the first time.  The ink cartridges I received from Instant Ink are larger and don't fit in the printer. The cartridge doors won't close. 

 

Black cartridge that came with the printer: 67, 67XL or 67XXL

Black cartridge that came from Instant Ink:  67/305

 

This has been posted before but I don't see a solution. It doesn't fit and needs to be replaced by InstaInk.  Am I missing something here? 

 

Pat BB

Category:
6 people had the same question
1 REPLY 1

‎01-19-2022 09:05 PM

HP Recommended

I had to replace both cartridges and it did print.  Solved the problem.  The larger cartridges do work.

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