My OfficeJet 3830 All-in-One Printer series is leaking ink

[Icardap]

My OfficeJet 3830 All-in-One Printer series is leaking black ink. I use the HP ink from the ink subscription.

What can I do?

[Raj_05]

Hi @Icardap,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP OfficeJet 3830 printer is leaking black ink, here are some steps you can take to address the issue.

• Inspect the Cartridge: Open the printer and carefully remove the black ink cartridge. Check for any visible leaks or smudges on the cartridge itself.
• Clean the Cartridge Area: Wipe the cartridge area inside the printer with a lint-free cloth to remove any excess ink that might be causing the leak.
• Check Cartridge Installation: Ensure that the black ink cartridge is installed correctly and securely. Sometimes improper installation can cause leaks.
• Replace the Cartridge: If you find that the cartridge itself is leaking, consider replacing it with a new one. Make sure to use genuine HP ink cartridges.
• Run Printer Maintenance: Use the printer's maintenance features to clean the print head and align cartridges. This can sometimes resolve issues related to ink leakage.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Icardap]

I tried that, no luck. I use instant-ink subscritpion. The more I print, the more it leaks. 

[Raj_05]

Hi @Icardap,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support