My OfficeJet Pro 8035e had a bad paper jam/now prints blank pages

[VA_Brian]

My OfficeJet Pro 8035e printer jammed with seeral sheets of paper. I cleared them out and when I try to print the page feeds okay but it comes out almost blank. There's a light grey shade of some text on the page but not enough to even read it. Ive tried HP troubleshooting and it didn't detect a problem with anything. It said my ink cartridge level was fine for all colors. I also tried taking the cartridges out and reinserting them with no success. Any ideas on what my problem is?

[Jay_G24]

Hi @VA_Brian,

Welcome to the HP Support Community

I'd like to help!

I understand you are facing print quality issues.

 If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, 

• I've sent you a private message with further instructions to get this issue sorted.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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