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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- My Printer HP DESKJET INK ADVANTAGE 2700 is not printing pro...

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07-08-2024 08:56 AM
My printer is not printing properly. Even though cartridges are full it is showing empty. The colour of the pdf is different and it is printing pink in colour. I can't print 20-30 sheets continuously in printer. Printer is not capable for that also
07-09-2024 01:45 PM
Hi @SankaraPandian1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like your HP DeskJet Ink Advantage 2700 series printer is experiencing multiple issues. Here are some steps you can take to troubleshoot and potentially resolve these problems.
Cartridge Issues
Check Cartridge Installation:
- Turn off the printer and open the cartridge access door.
- Remove and reinsert the cartridges to ensure they are correctly seated.
- Clean the electrical contacts on the cartridges with a lint-free cloth and a small amount of distilled water.
- Close the cartridge access door and turn the printer back on.
Reset Printer:
- Turn on the printer.
- With the printer on, disconnect the power cord from the printer and the wall outlet.
- Wait for about 60 seconds.
- Reconnect the power cord to the wall outlet and then to the printer.
- Turn on the printer.
Printing Pink or Incorrect Colors
Check Print Settings:
- Open the HP Smart app or the printer software on your computer.
- Go to the Print Settings and ensure the settings match the type of paper and quality of print you want.
Perform a Printhead Cleaning:
- Open the HP Smart app or the printer software.
- Go to Printer Maintenance or Tools.
- Select Clean Printhead. Follow the on-screen instructions.
HP Support Community Moderator
07-09-2024 01:45 PM
Printing Capacity
HP DeskJet Ink Advantage 2700 printers are not designed for high-volume printing. However, you can try optimizing the print job:
Print in Batches:
- Print in smaller batches (e.g., 10 pages at a time) to prevent overheating.
- Allow the printer to cool down for a few minutes between batches.
Software Update
Ensure that your printer firmware and software are up to date:
- Go to the HP Support website.
- Enter your printer model and download the latest firmware and software updates.
Printer Alignment
Sometimes misalignment can cause printing issues:
- Open the HP Smart app or printer software.
- Go to Printer Maintenance.
- Select Align Printer and follow the instructions.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator