My Printer is Printing empty pages

[Bodroumian]

My printer is printing empty pages when im asking to print but not other files. how?

[zoey7886]

@Bodroumian, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding printer printing empty pages! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP printer is printing empty pages for some specific files but not others, it might be due to issues with those particular files or settings. Here are some suggestions to troubleshoot and resolve the problem:

Check the Document: Ensure the document you are trying to print contains visible content. Open the file in the software you are using to make sure it isn't blank by visual error.

Printer Settings: Verify your printer settings to ensure it is not set to print blank pages. Sometimes, specific print settings can lead to the printer skipping content. Review and reset any settings that may affect the document's output.

Test with a Different File: Try printing a different document to confirm whether the issue is isolated to the specific file. If other documents print correctly, it might be an issue with the original file's format or content.

Update Drivers: Make sure your HP printer driver is updated. Outdated drivers can cause various printing issues, including printing empty pages.

Check Ink/Toner Levels: While unlikely to only affect specific files, it's still worth checking your ink or toner levels just in case the printer is running low and causing erratic print quality.

Run a Printer Test Page or Diagnostic: These are often available through the printer settings menu and can help diagnose if there’s a deeper issue with the printer.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,