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My Set Up Ink Catridges are not working

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HP Envy 6055

I've installed the Set up cartridges in my new printer properly but I am still getting an error message.

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@ttwise, Welcome to the HP Support Community!

 

What is the error message?

 

Kindly perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

If the error persists, you may get a replacement from the place where you bought the printer, or please reach out to the HP Technical Support team in your region regarding the replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

There is no option to bypass the setup ink cartridges in this model printer.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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