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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-20-2025 10:13 PM

HP Recommended
Product: HP Smart Tank 516 Wireless All-in-One

My printer is not taken blue ink but ink is full.

Category:
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1 REPLY 1

‎03-27-2025 09:49 AM

HP Recommended

Hi @Printer399 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

 

Clean the printhead (HP Smart app)

Clean the ink smears (HP Smart app)

Check ink cartridges

Very low ink levels, using non-HP cartridges, and rough handling can cause print quality issues. 

Check the paper, print settings, and quality of the file being printed

Print an alignment page with the HP Smart App

 

For detailed instructions on how to perform the above steps, please click on the link below:

 

HP Smart Tank 500, 600 Printers - Color or black ink not printing, other print quality issues | HP® ...

 

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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